Cutting Edge Virtual Chapter Mission Statement
 "To virtually provide educational programs; opportunities for leadership and networking; and support and resources for administrative professionals and business owners to enhance their personal and professional lives. " 

August President's Message

“It is change, continuing change, inevitable change, that is the dominant factor in society today. No sensible decision can be made any longer without taking into account not only the world as it is, but the world as it will be”. Isaac Asimov

Hello Cutting Edge Members,

First of all, I want to welcome new members to our chapter and also to thank you ALL for being part of the Cutting Edge Chapter, either if you have been with the chapter since it started or you just joined us. As we start another fiscal year, a lot of changes and challenges are ahead of us.

As the quote I chose from Isaac Asimov says we go through “continuing change, inevitable change”. We experience it every day in our personal and professional lives. Sometimes we resist to it and work hard to avoid it, but the majority of the times we do not have any other option than to accept it. After all, the world around us changes every second and sometimes we do not even realize it.

I have been a member of IAAP since 2004 and I have been in various positions either as part of the Board of Directors of a chapter or as a Committee Chair. I never wanted to hold the office of President, probably because I was scared of it. Last year, I decided it was time to go for it and at that moment it did not cross my mind that I was going to have the responsibility of being the last President of the Cutting Edge Chapter. But here I am with mixed feelings thinking why the chapters need to disappear and in the other hand thinking that it is not all about me or our chapter, it is about what is the best for everybody in order to adapt to the changing world. I know it is hard to go through changes, but we need to start thinking that we will get something positive out of it.

I encourage you to be positive at all times, work hard to adapt to change and be the best you can be in whatever you do. Changes are here and they are not going to stop, that is the rule either at work, your family, your neighborhood, any professional group you belong to, the world we live in. There is no magic trick to confront changes, but the best advice I can give you is to stay positive, raise your voice if you need to, be an active participant in order to make the changes more pleasant for all and keep looking at the horizon thinking that tomorrow will be a better day.

Finally, the Cutting Edge will be here until April 2015, according to the new deadline to close the chapters. Do not hesitate to contact me at if you have concerns or suggestions. Participate in the meetings, read and post comments on the IAAP blogs, attend professional seminars, keep growing even after the chapter is not here anymore. I wish you the best.

Best Regards from the Sunshine State,

Norma Elisa Mercado, CAP-OM

2014-2015 President, Cutting Edge Chapter 


Please join us for our August 2014 Meeting!

Join the Cutting Edge Chapter on Wednesday, August 13, at 6:00 pm MT/7:00 pm CT/8:00 pm ET, for the educational webinar, "MS Outlook - Taming the Flood!" This program will be presented by Carla Bynon, CAP-OM, Executive Assistant for TriZetto Corporation.

Topics covered will include:
1) Your inbox
a) Creating subfolders in you inbox
b) Using rules to help you file
c) Color coding - Red Alert!

2) Setting up PSTs
a) Where do I file it?

3) Using multiple signatures

4) Email and your calendar

5) Using views in your calendar

Register for the meeting below. We anticipate one recertification point will be approved by IAAP.

We look forward to seeing you on Wednesday, August 13th!

Register for our upcoming meeting below!

To register for an educational program, click on the appropriate "Paypal" button above your membership status that is applicable to you (see descriptions above). Registration section is below the meeting table.

 Primary Member $5.00 (member of the Cutting Edge Chapter only)

 Dual Member $10.00 (member of other IAAP Chapter AND the Cutting Edge Chapter)

  Guest $15.00 (IAAP members but not a member of the Cutting Edge Chapter)

  Students/Instructors $5.00 (Student or Instructor - first webinar free - see below)

Note to Students/Instructors: The Cutting Edge Chapter offers FREE registration to a first-time Student or Instructor attendee. To take advantage of this opportunity, please email Cutting Edge Chapter Programs Chair Debra Marion at to register.

Registration Notes

  • All program fees include a small processing fee of $.46 to $.76, depending on your registration status.
  • Fees are non-refundable.
  • You must attend the entire webinar and be signed in for at least 60 minutes to receive a recertification point certificate. 
  • All paid individuals will receive a copy of the recording. 
  • All paid individuals will receive login and registration instructions prior to the webinar. After you make your payment via PayPal, check your e-mail account associated with your PayPal account to receive further instructions regarding "registering" with our webinar software! 

If you are interested in presenting a program for the Cutting Edge Chapter, contact us by completing and submitting the "Contact Us" form! 

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