Cutting Edge Virtual Chapter Mission Statement
 "To virtually provide educational programs; opportunities for leadership and networking; and support and resources for administrative professionals and business owners to enhance their personal and professional lives. " 

President's Message

"Life isn't about waiting for the storm to pass.  It's about learning how to dance in the rain." - Vivian Greene

Hello Cutting Edge Members:

It has been a long time since my last communication with you.  I hope everyone enjoyed the last days of 2014 and what 2015 has brought you so far.  Incredible right, but the first month of 2015 is already gone.

While we get ready for the inevitable moment when we need to close the chapters, IAAP continues its revitalization. It was recently announced the new Mentor Match program where you will be matched with another IAAP member with the purpose of sharing experience that will enrich each other professionally and personally.  As many chapters keep closing, the Cutting Edge is still here for you and will be operating until April 30, 2015.  I encourage you participate in this new program and to keep working hard to enhance your professional life and develop new skills that at the end will only benefit yourself.

Do not hesitate to contact me at if you have concerns or suggestions that you want to share with us.

Best Regards,

Norma Elisa Mercado, CAP-OM
2014-2015 President, Cutting Edge Chapter 


Please join us for our March 2015 Meeting!

Join the Cutting Edge Chapter on Wednesday, March 11, at 6:00 pm MT/7:00 pm CT/8:00 pm ET as we learn about "Success Skills for the Administrative Manager" with Greg Creech.

As administrative professional in clerical, non-management roles who was promoted to management to manage the 17 member team from which he was promoted, he will offer practical takeaways. Greg will discuss: 

1.    Communication skills

2.    Judgment

3.    Delegation and Follow-up

4.    Technical

5.    Subject Matter Expert (SME)

6.    Career Pathing


Attendees will be able to:


Transition skill sets from task management to decision making and associate management through the art of delegation and follow-up.


Conduct proper performance management and position task reviews, communication, and documentation,


Implement effective communication techniques for having difficult and critical conversations with subordinates, fellow managers, and executives,


Use technology and people skills to monitor performance, improve results, and be a better first time manager preparing for a career in management.


Please feel free to share this program information with others who may have an interest in attending.

One recertification point is anticipated to be approved for this program!

Register at


We hope you will join us on Wednesday, March 11, 2015!

Register now for this informative webinar! One Recertification Point is pending for attending this presentation. 

Register below to attend our program. All IAAP members (regardless of chapter/division) and guests are welcome! 

Register for our upcoming meeting below!

Use the buttons below to register for an educational program, click on the appropriate "Paypal" button next to your membership status that is applicable to you (see descriptions on the Membership page) or going to the Meetings page and using the "PayPal" buttons under the meeting table. 

  Primary Member $5.00 (member of the Cutting Edge Chapter only)

  Dual Member $10.00 (member of other IAAP Chapter AND the Cutting Edge Chapter)

  Guest $15.00 (IAAP members but not a member of the Cutting Edge Chapter)

  Students/Instructors $5.00 (Student or Instructor - first webinar free - see below)

Note to Students/Instructors: The Cutting Edge Chapter offers FREE registration to a first-time Student or Instructor attendee. To take advantage of this opportunity, please email Cutting Edge Chapter Programs Chair Debra Marion at to register.

Registration Notes

  • All program fees include a small processing fee of $.46 to $.76, depending on your registration status.
  • Fees are non-refundable.
  • You must attend the entire webinar and be signed in for at least 60 minutes to receive a recertification point certificate. 
  • All paid individuals will receive a copy of the recording. 
  • All paid individuals will receive login and registration instructions prior to the webinar. After you make your payment via PayPal, check your e-mail account associated with your PayPal account to receive further instructions regarding "registering" with our webinar software! 

If you are interested in presenting a program for the Cutting Edge Chapter, contact us by completing and submitting the "Contact Us" form! 

2013-2014 IAAP Chapter of Excellence


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CWM Division PartyLite Fundraiser

The CWM Division is having a PartyLite Fundraiser until October 1 to assist in funding the Fall Conference. Please consider purchasing a candle or two to help them reach their goal of $1,000.

Updated IAAP Revitalization Timeline

View the updated timeline for the revitalization of IAAP


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